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Shipping Policy

a close up of a bottle
a close up of a bottle

Each order is processed and shipped within 5 business days. We don’t ship or process orders on Thursdays, Fridays, Saturdays, Sundays and holidays. A tracking number will be sent in another email after your order has been processed. Shipping within the USA usually takes 2 - 5 business days in the mail after processing. Your billing address must match with the address on file with your credit card company, if not your order is delayed and/or cancelled.

Shipping Within the United States

We ONLY ship to addresses within the United States. All orders are shipped from Texas, USA. We use the following carriers to deliver our orders:

-United States Postal Service (USPS)

-United Postal Service (UPS)

-FedEx

-DHL

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Delivery Confirmation

Because many factors can affect deliveries after they leave our warehouse, we consider any delivery confirmation provided by the carrier as sufficient proof of delivery to the cardholder, even without a signature. If a package shows as delivered but you did not receive it, you should contact the carrier directly.

For orders with a total value exceeding $100, a signature may be required upon delivery. If the carrier's confirmation shows that the order has been delivered and you believe this is not the case, please reach out to the carrier before contacting us. Therefore, In the event of non-receipt of an order or delayed delivery, all inquiries must be directed to the shipping carrier. Flobinna Sea Moss Unlimited is not responsible for delivery issues managed by third-party carriers, and refunds will not be issued in this case.

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